Hire terms

Equipment hire agreement

These are the same terms sent with every quote. The key points come first, then the full terms.

50%deposit secures your date

7 daysbefore the hire, the balance is due

14+ daysnotice to cancel for a full refund, less costs already spent

Weatherwe won't set up or run gear if weather, site or power is unsafe

Supplier: Greaves Entertainment 'n' Music, ABN 74 265 184 329, Toowoomba QLD. Hirer: the person or business named in the quote. The quote number, event date, hire period and venue are as stated in the quote.

1. Acceptance

1.1 These terms are sent with every Quote. You accept them, without signing, when you accept our Quote in writing (including by email or text message), pay the deposit, or take delivery or collection of the equipment, whichever happens first.

2. Price And Payment

2.1 The Quote total is in Australian dollars and includes GST.
2.2 A deposit of 50% of the Quote total secures the booking. The balance is due 7 days before the hire starts.
2.3 We accept bank transfer or card. Cheques are NOT accepted.

3. Cancellation By You

3.1 You must tell us in writing to cancel.
3.2 More than 14 days before the hire: full refund, less reasonable costs we have already spent on your booking.
3.3 8 to 14 days before the hire: a fee of 50% of the Quote total.
3.4 7 days or less before the hire, or if you do not take the equipment: a fee of 100% of the Quote total, less anything we recover by re-hiring the equipment.
3.5 These fees reflect the work we turn away to hold your booking.

4. Cancellation By Us

4.1 If we cannot supply the equipment, we will offer a suitable replacement or refund everything you paid for what we cannot supply.

5. Care Of Equipment

5.1 Check the equipment when you receive it and tell us of any fault straight away.
5.2 Use it safely and as directed, keep it dry and secure, do not modify or sub-hire it, and do not move it from the quoted venue without our permission.

6. Power And Safety

6.1 Unless we supply power, you must provide safe mains power with a working safety switch (RCD) near the stage.
6.2 You must follow the Work Health and Safety Act 2011 (Qld), the Electrical Safety Act 2002 (Qld), venue rules and noise limits.
6.3 We may refuse to set up, or stop the equipment, if weather, the site or the power is unsafe.

7. Return

7.1 Return everything on time, complete and packed as supplied.
7.2 Late returns are charged one day's hire for each extra day or part day.

8. Loss And Damage

8.1 The equipment is your responsibility from delivery or collection until we get it back.
8.2 You must pay the reasonable cost to repair or replace anything lost, stolen or damaged in that time, except fair wear and tear or damage we cause. We will tell you of any claim within 7 days of return.
8.3 We recommend you insure the equipment and hold public liability cover.

9. Licences

9.1 You are responsible for any venue permits and music licences (APRA AMCOS, PPCA) needed for your event.

10. Your Consumer Rights

10.1 Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights.
10.2 Otherwise, we are not liable for indirect loss, such as lost profits.

11. Privacy

11.1 We use your details only to manage your booking and will never sell them.

12. General

12.1 These terms and our Quote are the whole agreement. If they conflict, the Quote applies to price and equipment.
12.2 Changes must be agreed in writing, including by email.
12.3 Queensland law applies.